1. Duties and import taxes

For shipments outside Japan, duties, import taxes, and related charges may apply depending on the destination country or region.
When such charges apply, they are often about 10% to 30% of the product price as a general guide. However, the actual amount may differ depending on the judgment of customs authorities in the destination country or region, as well as the nature and value of the goods.

By placing your order, you acknowledge and agree that you are responsible for paying any duties, import taxes, and related fees when you receive the goods.

2. Payment of duties and import taxes

If duties, import taxes, or related charges apply, the carrier will send you a payment notice when your shipment arrives.
If you receive such a notice, you must pay these duties and import taxes.

If you do not pay, the parcel may be returned to us at a cost equal to approximately five times the original outbound shipping charge.

When we ship to you, we use annual contracts with carriers so we can offer the lowest international shipping rates.
When a parcel is returned from your country, it is treated as individual shipping and becomes much more expensive.
If a parcel is returned because duties or import taxes were not paid, we incur a significant loss.

If a parcel is returned for any reason attributable to the customer, we cannot refund any amount you have paid.
Please be sure to pay all duties and import taxes.