Shopping guide

Order Process

Ordering Information

We are a specialized workshop dedicated to leathercraft tools.
Though small in size, our skilled team crafts each tool by hand to meet the needs of a wide variety of customers.
Our mission is to create high-quality leathercraft tools at affordable prices for leatherworkers around the world.

Shipping Timeframe

⚠️Please note that your order may take 10–14 business days to ship.
This is because some items are assembled after your order is received.
We appreciate your understanding.
Once your order is ready to ship, we will send you a separate email with tracking information.

Duties and import taxes

For shipments outside Japan, duties, import taxes, and related charges may apply depending on the destination country or region.
When such charges apply, they are often about 10% to 30% of the product price as a general guide. However, the actual amount may differ depending on the judgment of customs authorities in the destination country or region, as well as the nature and value of the goods.

By placing your order, you acknowledge and agree that you are responsible for paying any duties, import taxes, and related fees when you receive the goods.

Payment of duties and import taxes

If duties, import taxes, or related charges apply, the carrier will send you a payment notice when your shipment arrives.
If you receive such a notice, you must pay these duties and import taxes.

If you do not pay, the parcel may be returned to us at a cost equal to approximately five times the original outbound shipping charge.

When we ship to you, we use annual contracts with carriers so we can offer the lowest international shipping rates.
When a parcel is returned from your country, it is treated as individual shipping and becomes much more expensive.
If a parcel is returned because duties or import taxes were not paid, we incur a significant loss.

If a parcel is returned for any reason attributable to the customer, we cannot refund any amount you have paid.
Please be sure to pay all duties and import taxes.

Tool Maintenance Service

We also offer paid sharpening and maintenance services so you can enjoy our tools for years to come.
If any of your OKA tools have lost their edge, we can resharpen them for you.
This service is ideal if you are not confident sharpening tools yourself or simply do not have the time.
Please feel free to contact us through the Contact form on our website.

 

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Please feel free to inquire about anything and also asking for quotations.

Please feel free to inquire about anything and also asking for quotations

Oka Factory & Co.,Ltd.

272-0827 5-10-7, Konodai, Ichikawa-city, Chiba

tel
+81-47-713-8601

Monday - Friday, 8:30 a.m. - 6:00 p.m.

FAX +81-47-713-8661

Please email, phone or fax us for purchasing

- We are a manufacturer so it can take time to ship.

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